Refunds & Returns Policy

Thanks for shopping at Paladin Equestrian

We hope this answers your questions but if you would like any further details about returns or refunds then please do contact us

If you are not entirely satisfied with your purchase we are here to help.

RETURNS

You have 30 calendar days to return an item from the day you receive it.

To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the same packaging.

Your item needs to have proof of purchase.

REFUNDS

Once we have received your item we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspection of the item.

If your refund is approved we will initiate a refund to your credit card or the payment method you used to purchase the item. You will receive the refund within a certain amount of days depending on your credit cards policy.

SHIPPING

You will be responsible for paying for your own shipping to return the item. Shipping costs are non refundable.